Shipping policy

At Remaiku, we are committed to providing reliable worldwide shipping services and a transparent delivery experience for our customers.

Order Processing

Orders are typically processed within 1–3 business days, Monday through Friday, excluding public holidays, after payment has been confirmed.

Orders placed after 5:00 PM EST may be processed on the next business day.

Please note that processing times may be slightly extended during holidays, promotional events, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Destinations

Remaiku currently ships to the United States and many international destinations worldwide.

Shipping availability may vary depending on local shipping restrictions or carrier limitations in certain regions.

Estimated Delivery Time

Estimated delivery time includes both order processing time and shipping transit time.

  • Processing Time: 1–3 business days

  • Transit Time: 6–9 business days

  • Estimated Total Delivery Time: 7–12 business days

Please note that delivery times are estimates only and may vary due to customs processing, weather conditions, carrier delays, holidays, or other factors outside our control.

Free Shipping

We proudly offer free standard shipping on all orders.

No minimum purchase is required unless otherwise stated during promotional events.

Customs Duties & Import Taxes

For international orders, customs duties, import taxes, or other fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price unless otherwise stated at checkout.

Order Tracking

Tracking information will be sent to your email address once your order has been shipped.

Please allow 24–72 hours for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Remaiku is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

Lost, Stolen, or Delayed Packages

If your package is significantly delayed or appears lost during transit, please contact our customer support team.

We will work with the shipping carrier to assist in resolving the issue as quickly as possible.

If tracking information confirms successful delivery but you have not received your package, we recommend checking with household members, neighbors, your building office, or the local shipping carrier. You may also contact us for additional assistance.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of both the damaged item and packaging.

Our support team will review the issue and provide an appropriate resolution where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Remaiku
Email: info@remaiku.com
Phone: +1 878-216-8444
Address: 321 N 6th St, Reading, PA 19601, United States

Customer Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM EST